Quality and Accreditation Office

Stakeholder Involvement

Internal and external stakeholder feedback at Altınbaş University is obtained at regular intervals through the following surveys:


  • ECTS Workload and Academic Staff Evaluation,

  • Student Satisfaction,

  • Academic Staff Satisfaction,
  • Administrative Staff Satisfaction,
  • Quality Culture, and
  • External Stakeholder.

Following analysis and evaluation by the Quality and Accreditation Office, the collected data is compiled into reports and shared with the Rectorate and administrative heads. Furthermore, stakeholder input is continuously received through the Quality and Accreditation Office's website and designated email address.

Stakeholder Feedback

Collecting data through a mindset that emphasizes stakeholder engagement as part of an integrated quality management system.

Evaluation and Reporting

Analyzing and evaluating the collected data, followed by compiling the findings into formal reports.

Continuous Improvement

Executing improvement actions within the PDCA (Plan-Do-Check-Act) cycle framework across areas highlighted in the reports.

Stakeholder Feedback Instruments

Stakeholder feedback at Altınbaş University is collected annually through the following surveys, in line with the procedures and principles outlined in the Stakeholder Management Directive. The data gathered from these surveys is reported by the Quality and Accreditation Office and shared with the Rectorate and unit managers.


Analysis Reports
ECTS Workload and Faculty Member Evaluation Survey
Student Satisfaction Survey
Academic Staff Satisfaction Survey
Administrative Staff Satisfaction Survey
Quality Culture Survey
External Stakeholder Survey